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101 Actions You Can Take To Value and Manage Diversity Click here for numbers 11 through 20. Check back each month to view 10 more. Go to our Products page to see how you can order the entire booklet. If you have any questions, give us a call or email.
Diversity Bibliography by Category Age
101 Actions You Can Take To Value and Manage Diversity Here are Numbers 11-20 11. Understand clearly what is meant by "diversity," "managing diversity," and the language of diversity. 12. Strive to "get it". One of the most frequent statements made by empolyees talking about diversity in organizations is that some "just don't get it". 13. Offer to coordinate or participate in an event that educates others about a specific diversity topic or view. 14. Learn another language or study another culture. Obtain references and resources from your company library, community library, local colleges, universities, or private companies. 15. Use organization's suggestion system to offer your ideas on diversity. 16. Influence the managers of your cafeteria to offer vegetarian, ethnic, and kosher choices. 17. Read about cross-cultural communication, sexual orientation, and other diversity issues and apply this knowledge as you commiunication with others. 18. Learn as much as possible about what happened before taking a stand on news accounts of events related to diversity. 19. Inflluence your facilities manager to place ethnic art in your offices and incorporate the "arts" as part of an overall strategy on managing diversity. 20. Post nonoffensive diversity-related cartoons from newspapers and magazines on office walls, bulletin boards, etc., and use them to start conversations about diversity issues. Check back each month to view 10 more. Go to our Products page to see how you can order the entire booklet. Any questions, give us a call or email.
Diversity Bibliography by Category Friedan, B. The Fountain of Age. New York: Simon & Schuster, 1993. "How to Manage Older Workers." American Association of Retired Persons, Worker Equity Department, Washington, D.C., 1988. Shea, G.F. Managing Older Workers: Overcoming Myths and Stereotypes. Menlo Park, CA: Crisp Publications, Inc., 1994. Order from Rebecca Morgan, Morgan Seminar Group, Tel: 408/988-7977.
Adler, N.J. International Dimensions of Organizational Behavior Second Edition, Boston, MA: PWS-KENT Publishing Company, 1991.
"Appreciating Diversity: A Tool for Building Bridges." American Association of Retired Persons, Minority Affairs, Washington, D.C., 1996. Baytos, L.M. Designing and Implementing Successful Diversity Programs. Englewood Cliffs, New Jersey: Prentice-Hall, 1995. Baytos, L.M. "Launching Successful Diversity Initiatives." HR Magazine. March 1992, pp. 91-97. Beard, H. and Cerf, C. The Official Politically Correct Dictionary and Handbook. New York: Random House, Inc., 1992. Blank, R. and Slipp, S. Voices of Diversity. New York: American Management Association, 1994. Boyett, J.H. and Conn, H.P. Workplace 2000: The Revolution Reshaping American Business. New York: Penguin Books USA, Inc., 1991. Braham, J. "No, You don’t Manage Everyone the Same." Industry Week. February 6, 1989, pp. 28–35. Carnevale, A.P. and Stone, S.C. The American Mosaic: An In-depth Report on the Future of Diversity at Work. New York: McGraw-Hill, 1995. Carnevale, A.P. and Stone, S.C. "Diversity: Beyond the Golden Rule." Training and Development. October 1994, pp. 22-39. Carr-Ruffino, N. Managing Diversity: People Skills for a Multicultural Workplace. Lawrence, KY: Thomson Executive Press, 1996. Caudron, S. "US WEST Finds Strength in Diversity." Personnel Journal. March 1992, pp. 40-44. Chang. R. Y. Capitalizing on Workplace Diversity. Irvine, CA: Richard Chang Associates, Inc., 1996. Tel:714/756-8096, Fax: 714/756-0853. Conrad, P.J. and Maddux, R.B. Guide to Affirmative Action: A Primer for Supervisors and Managers. Menlo Park, CA: Crisp Publications, Inc., 1988. Order from Rebecca Morgan, Morgan Seminar Group, Tel: 408/998-7977. Cox, T. Cultural Diversity in Organizations. San Francisco: Berrett-Koehler, 1993. Cox, T. and Beale, R.J. Developing Competency to Manage Diversity: Readings, Cases & Activities. San Francisco: Berrett-Koehler Publishers, Inc., 1997. Cox, T.H. "Managing Cultural Diversity: Implications for Organizational Competitiveness." Academy of Management Executive, 1991, Vol. 5, No. 3, pp. 45-56. Cross, E.Y., Katz, J.H., Miller, F.A., and Seashore, E.W. The Promise of Diversity: Over 40 Voices Discuss Strategies for Eliminating Discrimination in Organizations. New York: Irwin Professional Publishing, 1994. Delatte, A.P. and Baytos, L. "Guidelines for Successful Diversity Training." Training. January 1993, pp. 55-60. Discovering Diversity Profile® Exploring Differences in the Workplace. Published by Carlson Learning Company. To order, call O’Mara and Associates, 510/582-7744 or fax 510/582-4826. Diversity: Business Rationale and Strategies. A Research Report. New York: The Conference Board, 1995. Report Number 1130-95-RR. To order, call 212/339-0307. The Diversity Factor. Various issues. Published by Elsie Y. Cross. For subscription information, call 201/833-0011, 201/833-4184 fax. "Diversity: Making the Business Case." A special advertising section from BusinessWeek Magazine, December 9, 1996. Reprints no longer available. Diversity Training: A Research Report. New York: The Conference Board, 1994. Report Number 1083-94-RR. To order, call 212/339-0307. DuPont, K. Handling Diversity in the Workplace: Communication is the Key. West Des Moines, Iowa: American Media Publishing. 1997. To order contact American Media Publishing at 800/262-2557 Elements of Competence for Diversity Work. Alexandria, VA: American Society for Training and Development, 1996. Epting, L.A., Glover, S.H., and Boyd, S.D. "Managing Diversity." The Health Care Supervisor. June 1994, pp. 73-83. Fernandez, J. Managing a Diverse Work Force: Regaining the Competitive Edge. Lexington, MA: D.C. Heath and Company, 1991. Fernandez, J. The Diversity Advantage: How American Business Can Outperform Japanese and European Companies in the Global Marketplace. New York: Lexington Books, 1993. Gardenswartz, L. and Rowe, A. Diverse Teams at Work: Capitalizing on the Power of Diversity. Chicago: Irwin Professional Publishing, 1994 Gardenswartz, L. and Rowe, A. Managing Diversity: A Complete Desk Reference and Planning Guide. Homewood, IL: Business One Irwin, 1993. Gardenswartz, L. and Rowe, A. Managing Diversity in Health Care. San Francisco: Jossey-Bass, 1998. Garner, J.F. Politically Correct Bedtime Stories: Modern Tales for Our Life and Times. New York: Macmillan Publishing Company, 1994. Garner, J.F. Politically Correct Holiday Stories. New York: Macmillan, 1995. Gentile, M. Ed. Differences That Work: Organizational Excellence Through Diversity. Boston: Harvard Business School Publishing Corporation, 1994. Gentile, M. Managerial Excellence Through Diversity: Text and Cases. Chicago: Irwin, 1996. Good for Business: Making Full Use of the Nation's Human Capital. A Fact-Finding Report of the Federal Glass Ceiling Commission, Washington, D.C. March 1995. For sale by the U.S. Government Printing Office, 202/783-3238. Gordon, J. "Rethinking Diversity." Training. January 1992, pp. 23-30. Graham, L.O. Proversity™: Getting Past Face Value and Finding the Soul of People—A Manager’s Journey. New York: John Wiley & Sons, Inc., 1997. Griggs, L.B. and Louw, L. Eds. Valuing Diversity®: New Tools for a New Reality. New York: MacGraw-Hill, Inc., 1995. Gudykunst, W.B. Bridging Differences: Effective Intergroup Communication, Second Edition. Thousand Oaks, CA: Sage Publications, 1994. Guillory, W.A. The Business of Diversity: The Case for Action. Salt Lake City, UT: Innovations International, Inc. 1998. To order contact Innovations International, Inc. at 801/268-3313, fax: 801/268-3422, email: innointl@cris.com. Guy, V. and Mattock, J. The International Business Book: All the Tools, Tactics, and Tips You Need for Doing Business Across Cultures. Lincolnwood, IL: NTC Business Books, 1996. Harris, A.W., Myers, S.G. Tools for Valuing Diversity. Irvine, CA: Richard Chang Asociates, 1996. Tel: 714/756-8096, Fax: 714/756-0853. Hateley, B. and Schmidt, W.H. A Peacock In the Land of Penguins: A Tale of Diversity and Discovery. San Francisco: Berrett-Koehler Publishers, Inc., 1995. Hayles, R. and Mendez Russell, A. The Diversity Directive: Why Some Initiatives Fail & What To Do About It. Chicago: Irwin Professional Publishing, 1997 Helgesen, S. The Web of Inclusion. New York: Doubleday, 1995. Hubbard, E.E. Measuring Diversity Results. Petaluma, CA: Global Insights Publishing, 1997. "In Diversity Is Strength: Capitalizing on the New Work Force." The Conference Board 75th Anniversary Symposia Series. Report Number 994. New York: The Conference Board. 1992. To order, call 212/339-0307. Jackson, S. and Associates. Diversity in the Workplace: Human Resources Initiatives. New York: Guilford Press, 1992. Jackson, S.E. and Ruderman, M.N. Eds. Diversity in Work Teams: Research Paradigms for a Changing Workplace. Washington, DC: American Psychological Association, 1995. James, M. The Better Boss in Multicultural Organizations: A Guide to Success Using Transactional Analysis. Walnut Creek, CA: Marshall Publishing Co., 1991. Jamieson, D. and O’Mara, J. Managing Workforce 2000: Gaining the Diversity Advantage. San Francisco: Jossey-Bass, 1991. Johnson, R. and O’Mara, J. "Shedding New Light on Diversity Training." Training and Development Journal. May 1992, pp. 45–52. Johnston, W. and Packer, A. Workforce 2000. Indianapolis, IN: Hudson Institute, 1987. Jorgensen, B. "Diversity: Managing a multicultural work force." Electronic Business Buyer, September 1993, pp. 70-76. Kermit the Frog. Kermit’s Guide to Life in the ‘90s. New York: Pocket Books, 1993. Kessler, L. Managing Diversity in an Equal Opportunity Workplace: A Primer for Today’s Manager. Washington, DC: National Foundation for the Study of Employment Policy, 1990. Kohls, L.R. and Knight, J.M. Developing Intercultural Awareness: A Cross-Cultural Training Handbook. Yarmouth, Maine: Intercultural Press, 1994. Tel: 800/370-2665, Fax: 207/846-5181. Kossek, E.E. and Lobel, S.A. Eds. Managing Diversity: Human Resource Strategies for Transforming the Workplace. Cambridge, MA: Blackwell Publishers Inc., 1996. Kuga, L.A. Communicating In A Diverse Workplace. Irvine, CA: Richard Chang Associates, 1996. Tel: 714/756-8096, Fax: 714/756-0853. Leach, J., George, B., Jackson, T., and Labella, A. A Practical Guide to Working With Diversity: The Process, The Tools, The Resources. New York: AMACOM, 1995. Lewis, R.D. When Cultures Collide: Managing Successfully Across Cultures. London: Nicholas Brealey Publishing, 1996. Lip, E. Feng Shui for Business. Singapore: Heian International Inc., 1989. Loden, M. Implementing Diversity. Chicago: Irwin Professional Publishing. 1996. Loden, M. and Rosener, J. Workforce America! Managing Employee Diversity as a Vital Resource. Homewood, IL: Business One Irwin, 1991. Magnes, M. "The Truth About the American Worker." Fortune, May 4, 1992, pp. 48-65. "Managing Diversity." A monthly newsletter on managing diversity published by the Jamestown Area Labor Management Committee, Inc., Jamestown, NY. Call 716/665-3654 or fax 716/665-8060 to subscribe or purchase back issues. Martin, K., Wimberley, D. and O’Keefe, K. "Resolving Conflict in a Multicultural Nursing Department." Nursing Management. January 1994, pp. 49-51. Morrison, A. The New Leaders: Guidelines on Leadership Diversity in America. San Francisco: Jossey-Bass, 1992. Morrison, A. and Crabtree, K. Developing Diversity in Organizations: A Digest of Selected Literature. Greensboro, NC: Center for Creative Leadership, 1993. Morrison, A., Ruderman, K. and Hughes-James, M. Making Diversity Happen: Controversies and Solutions. Greensboro, NC: Center for Creative Leadership, 1993. Muller, H.J. "Managing Diversity in Health Services Organizations." Hospital & Health Services Administration. Winter 1994, 39:4, pp. 415-434. Myers, S.G. Team Building for Diverse Work Groups. Irvine, CA: Richard Chang Associates, 1996. Tel: 714/756-8096, Fax: 714/756-0853. Next Step: The International Diversity Guide. For subscription information, call 215/387-2387. Norton, J.R. and Fox, R.E. The Change Equation: Capitalizing on Diversity for Effective Organizational Change. Washington, DC: American Psychological Association, 1997. O'Mara, J. Diversity Activities and Training Designs. San Diego, CA: Pfeiffer & Company, 1994. O’Mara, J. Resource Guide of Games and Videos. Castro Valley, CA: O’Mara and Associates, 1997. Tel: 510/582-7744, fax: 510/582-4826. Orenstein, G.F. Multi-Cultural Celebrations: The Paintings of Betty La Duke 1972-1992. Rohnert Park, CA: Pomegranate Artbooks, 1993. Orey, M.C. Successful Staffing In A Diverse Workplace. Irvine, CA: Richard Chang Associates, 1996. Tel: 714/756-8096, Fax: 714/756-0853. Pollar, O. and González, R. Dynamics of Diversity. Menlo Park, CA: Crisp Publications. 1994. Order from Rebecca Morgan, Morgan Seminar Group, Tel: 408/998-7977. Pritchett, P. Business as Unusual. Dallas, TX: Quicksilver Press, 1988. Reflecting Diversity: Multicultural Guidelines for Educational Publishing Professionals. New York: Macmillan/McGraw-Hill School Publishing Company, 1993. Resource Guide: Workforce Diversity 1994. Alexandria, VA: American Society for Training and Development, 1994. Robinson, E. "The Bottom Line in Diversity." The Dallas Morning News. September 1, 1992. Rossman, M.L. Multicultural Marketing: Selling to a Diverse America. New York: AMACOM, 1994. Ruderman, M.N., Hughes-James, M.W., and Jackson, S.E. Eds. Selected on Work Team Diversity. Washington DC: American Psychological Association and Center for Creative Leadership, 1996. Schlesinger, A., Jr. The Disuniting of America: Reflections on a Multicultural Society. New York: W.W. Norton & Company, 1991. Schwartz, F.N. Breaking With Tradition. New York: Warner Books, Inc., 1992. Steinau Lester, J. Through a Diversity Lens. Emeryville, CA: Equity Institute, 1995. Simons, G.F., Abramms, B., Hopkins, L.A., and Johnson, D.J. Cultural DiversityFieldbook: Fresh Visions & Breakthrough Strategies for Revitalizing the Workplace. Princeton, NJ: Peterson’s/Pacesetter Books, 1996. Simons, G. and Zuckerman, A.J. Working Together: Succeeding in a Multicultural Organization. Los Altos, CA: Crisp Publications, Inc., 1994. 800/442-7477. Singlis, T M., Ed. Teaching About Culture, Ethnicity, & Diversity: Exercises and Planned Activities. Thousand Oaks, CA: Sage Publications, Inc., 1998 Smith, M. and Johnson, S., Eds. Valuing Differences in the Workplace: Theory-to-Practice Monograph Series. Alexandria, VA: American Society for Training and Development Research Committee and Multicultural Network, 1991. Spicer, J.G., et al. "Supporting Ethnic and Cultural Diversity in Nursing Staff." Nursing Management. January 1994, Vol. 25, No 1, pp. 38-40. Spier, P. People. New York: Delacorte Press, 1980. Storti, C. The Art of Crossing Cultures. Yarmouth, ME: Intercultural Press, 1990. Storti, C. Cross-Cultural Dialogues: 74 Brief Encounters with Cultural Differences. Yarmouth, ME: Intercultural Press, 1994. Tel: 800/370-2665, Fax: 207/846-5181. Takaki, R. A Different Mirror: A History of Multicultural America. Boston: Back Bay Books, 1993. Tate, Y. "Towards the Strategic Plan: Managing Diversity at Group Health Cooperative." The Diversity Factor. Winter 1995, pp. 12-16. To order reprints, call 201-833-0011. Thiagarajan, S. Diversity Simulation Games. Amherst, MA: HRD Press, 1995. Thiederman, S. Bridging Cultural Barriers for Corporate Success: How to Manage the Multicultural Work Force. Lexington, MA: D.C. Heath and Company, 1991. Thiederman, S. Profiting in America’s Multicultural Marketplace: How to Do Business Across Cultural Lines. Lexington, MA: D.C. Heath and Company, 1991. Thomas, R., Jr. Beyond Race and Gender: Unleashing the Power of Your Total Work Force by Managing Diversity. New York: Amacom, 1991. Thomas. R., Jr., Gray, T.I., and Woodruff, M. Differences Do Make a Difference. Atlanta, GA: The American Institute for Managing Diversity, Inc. 1992. AIMD, Tel: 404/756-1120 Thomas, R., Jr. "From Affirmative Action to Affirming Diversity." Harvard Business Review. March-April 1990, pp. 107-117. Thomas, R., Jr. Redefining Diversity. New York: AMACOM, 1996. Towers Perrin. Workforce 2000 Today: A Bottom-Line Concern. Valhalla, NY: Towers Perrin, 1992. To order, call 800/525-6741. Towers Perrin. Workforce 2000: Competing in a Seller’s Market: Is Corporate America Prepared? Valhalla, NY: Towers Perrin, 1990. To order, call 800/525-6741. Triandis, H.C. Individualism & Collectivism. Boulder, CO: Westview Press, 1995. Trompenaars, F. Riding the Waves of Culture: Understanding Cultural Diversity in Business. London: The Economist Books, 1993. US Department of Labor. Opportunity 2000: Creative Affirmative
Action Strategies or "Valuing and Managing Diversity." ASTDInfo-Line. Issue 9305, May 1993. Walton, S. Cultural Diversity in the Workplace. Burr Ridge, IL: Irwin Professional Publishing, 1994. Weeks, W.H., Pedersen, P.B., and Brislin, R.W., Eds. A Manual of Structured Experiences for Cross-Cultural Learning. Yarmouth, ME: Intercultural Press, Inc., 1979. Weiss, A. Rejoicing in Diversity: A Handbook for Managers On How to Accept and Embrace Diversity For Its Intrinsic Contribution to the Workplace. East Greenwich, RI: Las Brisas Research Press, 1994. To order, call 800/766-7935 or fax 401/884-5068. Wicks, B. and Demirjian, A. Ben Wicks on Harassment. Ottowa, Ontario: Consulting and Audit Canada, 1994. Williams, L. "Scrambling to Manage a Diverse Work Force." The New York Times, December 15, 1992, pages A1 and D20. Workforce 2000: Work and Workers for the 21st Century. Indianapolis, IN: Hudson Institute, Inc., 1987. Work Force 2020: Work and Workers in the 21st Century. Indianapolis, IN: Hudson Institute, Inc., 1997. To order call 1-800-483-7660. Workplace Diversity, Los Angeles Times, Business Part II, May 17, 1993. Wray, L.A. "Cross Cultural Medicine: A Decade Later." The Western Journal of Medicine. September 1992, 157(3), pp. 357-361. Wright, P., Ferris, S., Hiller, J., and Kroll, M. "Competitiveness Through Management of Diversity: Effects on Stock Price Valuation." Academy of Management Journal. 1995. Vol. 38, No. 1, pp. 272-287. Wurzel, J.S. Toward Multiculturalism: A Reader in Multicultural Education. Yarmouth, Maine: Intercultural Press, 1988. Tel: 800/370-2665, Fax: 207/846-5181.
"The Americans with Disabilities Act: Techniques for Accommodation." ASTDInfo-Line. April 1992, Issue 9204. Bolles, R.N. Job-Hunting Tips for the So-Called Handicapped of People Who Have Disabilities. Berkeley, CA: Ten Speed Press, 1991. Bussard, L. More Alike Than Different. Bellevue, WA: More Alike Than Different Publishing, 1997. Communicating the Americans with Disabilities Act—Transcending Compliance: A Case Report on Sears, Roebuck and Co., copyright 1994. The Annenberg Washington Program in Communications Policy Studies of Northwestern University. Free from the Annenberg Washington Program, The Willard Office Building, 1455 Pennsylvania Avenue NW, Suite 200, Washington, DC 20004-1008. 202/383-7100 (voice), 202/393-4121 (TDD), 202/638-2745 (fax). Dickson, M.B. Supervising Employees With Disabilities: Beyond ADA Compliance. Menlo Park, CA: Crisp Publications, Inc., 1993. Order from Rebecca Morgan, Morgan Seminar Group, Tel: 408/998-7977. Dolnick, E. "Deafness as Culture." The Atlantic Monthly. September 1993, pp. 37-53. "Language Guide on Disability: A Primer on How to Say What You Mean to Say." A brochure developed by The California Governor’s Committee for Employment of Disabled Persons, 916/654-1764. 1994. Navran, F.J. "Hiring Trainers With Disabilities." Training, July 1992, pp. 24-26, 31. Reeves, C. Still Me. New York: Random House, 1998. Siska, D. "Disabled Vets: They’ve Got the Entrepreneurial Spirit Too." In the Mainstream: The Bimonthly Journal of Mainstream, Inc. Vol. 19, No. 4, July/August 1994, pp. 18-19. Tracey, W.R. Training Employees With Disabilities: Strategies to Enhance Learning and Development For an Expanding Part of Your Workforce. New York: AMACOM, 1995 We: A lifestyle magazine for people with disabilities. For subscription information, call 1-800-WEMAG26.
Abdul-Jabbar, K. and Steinberg, A. Black Profiles in Courage: A Legacy of African-American Achievement. New York: William Morrow and Company, 1996.
Althen, G. American Ways: A Guide for Foreigners in the United States. Yarmouth, Maine: Intercultural Press, 1988. Tel: 800/370-2665, Fax: 207/846-5181. Alexie, S. Indian Killer. New York: The Atlantic Monthly Press, 1996. Carr, L.C. "Color-Blind" Racism. Thousand Oaks, CA: Sage Publications, 1997 Condon, J.C. Good Neighbors: Communicating With the Mexicans. Intercultural Press Inc., 1985. Tel: 800/370-2665, Fax: 207/846-5181. Cose, E. Rage of the Privileged Class. Harperperennial Library, 1995. Crump, F. Mgambo and the Tigers. Nashville, TN: Winston-Derek Publishers, Inc. 1992. Dickens, F. and Dickens J.B. The Black Manager: Making it in the Corporate World. New York: AMACOM. 1991 Douglass, F. Narrative of the Life of Frederick Douglass. New York: Dover Publications, Inc. 1995. Golden, M. and Shreve, S. Eds. Skin Deep: Black Women and White Women Write About Race. New York: Nan A. Talese, Doubleday. 1995. Graham, L.O. The Best Companies for Minorities: Employers Across America Who Recruit, Train, and Promote Minorities. New York: Penguin Books USA, Inc. 1993. Griffin, J.H. Black Like Me. New York: Signet. 1960. Hamer, J.A. and Hamer, M.J. Eds. Centers of the Self: Short Stories by Black American Woman from the Nineteenth Century to the Present. New York: Hill and Yang, 1994. Herb, P.H. The Color of Words: An Excyclopaedic Dictionary of Ethnic Bias in the United States. Yarmouth, ME: Intercultural Press, Inc., 1997. Herrnstein, R.J. and Murray, C. The Bell Curve: Intelligence and Class Structure in American Life. New York: The Free Press. 1994. Hill, A.F. and Jordan, E.C. Eds. Race, Gender, and Power in America: The Legacy of the Hill-Thomas Hearings. New York: Oxford University Press. 1995. Hispanic Magazine. For subscription information, call 1-800-251-2688. Hoffman, P. "Race: What is it good for?" Discover, Special Issue: The Science of Race. November 1994, p. 4. Hooks, B. Ain’t I A Woman: Black Women and Feminism. Boston: South End Press. 1981. Hooks, B. Killing Rage: Ending Racism. New York: Henry Holt and Company, Inc., 1995. Hurst Thomas, D., Miller, J., White, R., Nabokov, P., and Deloria, P.J. The Native Americans: an illustrated history. Atlanta, GA: Turner Publishing, Inc. 1993. Jhally, S. and Lewis, J. Enlightened Racism: The Cosby Show, Audiences, and the Myth of the American Dream. Boulder, CO: Westview Press, Inc., 1992. Kendall, F.E. Diversity in the Classroom: New Approaches to the Education of Young Children, 2nd Edition. New York: Teachers College Press, 1996. Kivel, P. Uprooting Racism: How White People Can Work for Racial Justice. Gabriola Island, BC: New Society Publishers, 1996. Kochman, T. Black and White Styles in Conflict. Chicago: The University of Chicago Press, 1981. Lipson, G.B. and Romatowski, J.A. Ethnic Price. Carthage, IL: Good Apple, Inc. 1983. Los Angeles County Commission on Human Relations, 213/974-7611, various booklets. Titles include: —Asian Diversity: More Than Meets The Eye. —Cambodians in America. —The Chinese American: Inscrutable to Some. —Expressions Shared By Vietnamese in America. —Getting to Know Your Neighbors: A Message to Immigrants. —How to Communicate Better With Clients, Customers, and
Workers —The Korean Americans. —Latinos In The Workforce: Diversity and Tradition. —Salaam Means Peace Martinez, E. "Planning For A Culturally Diverse Environment.." Health Management Quarterly. Fourth Quarter 1994, Vol. XVI, No. 4, pp. 13-16. Mathias, B. and French, M. 40 Ways to Raise a Nonracist Child. New York: HarperCollins Publishers, Inc., 1996. Mayer, J. and Abramson, J. Strange Justice: The Selling of Clarence Thomas. New York: Houghton Mifflin Company, 1994. Morganthau, T. "IQ: Is It Destiny?" Cover Story Newsweek. October 24, 1994, pp. 52-60. Native Peoples: The Arts & Lifeways. For subscription information, call 888/262-8483. "The New Face of America." Time Special Issue, Fall 1993. Nies, J. Native American History. New York: Ballentine Books, 1996. Pagani-Tousignant, C. Breaking the Rules. Minneapolis, MN: Johnson Institute. 1992. Page, C. Showing My Color: Impolite Essays on Race and Identity. New York: HarperCollins Publishers, Inc., 1996. Project R.E.A.C.H. Ethnic Perspectives Series—various booklets. Titles include: An African American Perspective...A Special Report. An American Indian Perspective...A Special Report. An Asian American Perspective...A Special Report. A Hispanic/Latino Perspective...A Special Report Seattle, Washington. Tel: 206/545-4977 Roberts, B.E. and White, J.E. Roberts vs. Texaco: A True Story of Race and Corporate America. New York: Avon Books, 1998. Shakelford, W.G. Minority Recruiting: Building the Strategies and Relationships for Effective Diversity Recruiting. Dubuque, IO: Kendall/Hunt Publishing Company, 1996. Tel: 319/589-1000. Shipler, D.K. A Country of Strangers: Blacks and Whites in America. New York: Alfred A. Knopf, 1997. Terkel, S. Race: How Blacks & Whites Think & Feel About the American Obsession. New York: The New Press, 1992. West, C. Race Matters. New York: Vintage Books. 1993. Winds of Change: American Indian Education & Opportunity. This is a quarterly magazine published by AISES Publishing, Inc., 1630 30th Street, Suite 301, Boulder, CO 80301, 303/444-9099. Wisdom of the People. This is a quarterly newsletter published by White Bison, Inc., 6755 Earl Dr., Suite 108, Colorado Springs, CO 80918, 719/548-1000.
Klein, G.W. All But My Life. New York: Hill and Wang, A Division of Farrar, Straus and Giroux. 1995.
Burr, C. "Homosexuality and Biology." The Atlantic Monthly. March 1993, pp. 47-65.
Kronenberger, G.K. "Out of the Closet." Personnel Journal. June 1991, pp. 40-44. Louganis, G. and Marcus, E. Breaking the Surface. New York: Random House, Inc. 1995. Lucas, J.H. and Kaplan, M.G. "Unlocking the Corporate Closet." Training & Development. January 1994, pp. 35-38. Marcus, E. Is It A Choice? Answers to 300 of the Most Frequently Asked Questions About Gays and Lesbians. New York: HarperCollins Publishers, Inc., 1993. McNaught, B. Gay Issues in the Workplace. New York: St. Martin’s Press, 1993. Mickens, E. The 100 Best Companies For Gay Men and Lesbians: Plus Options and Opportunities No Matter Where You Work. New York: Pocket Books, 1994. Newman, L. Heather Has Two Mommies. Boston: Alyson Wonderland. 1989. Powers, B. and Ellis, A. A Manager’s Guide to Sexual Orientation in the Workplace. New York: Routledge. 1995. Powers, B. and Ellis, A. America’s Corporate Guide to Gay, Lesbian, and Bisexual Workplace Issues. San Francisco: Bob Powers Publications, 1993. Tel: 415/821-7188. Rasi, R.A. and Rodriguez-Nogues, L. Eds. Out in the Workplace: The Pleasures and Perils of Coming Out on the Job. Los Angeles: Alyson Publications, 1995. Shilts, R. Conduct Unbecoming: Gays & Lesbians in the U.S. Military. New York: Ballentine Books, 1993. Stewart, T.A. "Gay in Corporate America." Fortune. December 16, 1991, pp. 42. Wardlow, Daniel L. Gays, Lesbians, and Consumer Behavior-Theory Practice and Research Issues in Marketing. Williamson, A.D. "Is This The Right Time To Come Out?" Harvard Business Review. July-August 1993, pp. 18-27. Wishik, H. and Pierce, C. Sexual Orientation and Identity: Heterosexual, Lesbian, Gay, and Bisexual Journeys. Laconia, NH: New Dynamics Publications, 1995. Woods, J.D. The Corporate Closet: The Professional Lives of Gay Men in America. New York: The Free Press, 1993. Zuckerman, A.J. and Simons, G. Sexual Orientation in the Workplace. Santa Cruz, CA: International Partners Press, 1994. Tel: 408/426-9608, Fax:408/457-8590
White Males/White Male Bashing Bristol, S. "The Management of Diversity: A Hierarchy of Action for White Male Managers." The Diversity Factor Occasional Papers. Teaneck, NJ: Elsie Y. Cross. (No longer available.)
Galen M. and Palmer, A.T. "White, Male and Worried." Business Week. January 31, 1994, pp. 50-55. Karp, H.B. and Sutton, N. "Where Diversity Training Goes Wrong." Training. July 1993, pp. 30-34. Lester, J.S. The Future of White Men and Other Diversity Dilemmas. Emeryville, CA: Conari Press. 1994. Milwid, M.E. Working With Men. Hillsboro, OR: Beyond Words Publishing, Inc. 1990. Neal, R. "The Conversion of White Men to Equity and Diversity in the Workplace." OD Practitioner. Winter 1993, pp. 17-21. Potts, J. "Can White Men Help?" The Diversity Factor. Spring 1993, pp. 16-21. To order reprints, call 201-833-0011. Spelman, D. "White Men and Managing Diversity." The Diversity Factor. Spring 1993, pp. 8-15. To order reprints, call 201-833-0011.
Women/Glass Ceiling/Gender Issues Adler, N.J. and Izraeli, D.N. Eds. Competitive Frontiers: Women Managers In a Global Economy. Cambridge, MA: Blackwell Publishers, 1994.
Bancroft, N. "Women’s Success Strategies: A Multidimensional Study of Women in Business." OD Practitioner. Winter 1993, pp. 22-29. Bennett, A. "How Companies Have Changed." Working Mother. February 1994, pp. 33-37. Carli, L. "Gender Differences in Interaction Style and Influence." Journal of Personality and Social Psychology. Vol. 56, April 1989, pp. 565-576. Cracking the Glass Ceiling: Strategies for Success. New York: Catalyst, 1994. 212/777-8900. Cultural Manifestations of Diversity: The Impact of Recruitment, Selection, Promotion, and Compensation Policies and Practices on the Glass Ceiling. 1994, American Institute for Managing Diversity, Atlanta, GA, 404/756-1170. Driscoll, D. and Goldberg, C.R. Members of the Club: The Coming of Age of Executive Women. New York: The Free Press, 1993. Enkelis, L. and Olsen, K. On Our Own Terms: Portraits of Women Business Leaders. San Francisco: Berrett-Koehler Publishers, 1995. Fagenson, E.A., Ed. Women In Management: Trends, Issues, and Challenges in Managerial Diversity. Newbury Park, CA: SAGE Publications, Inc., 1993. Faludi, S. Backlash. New York: Crown Publishers, Inc., 1991. Franck, I.M. and Brownstone, D.M. Women’s World: A Timeline of Women in History. New York: HarperPerennial, 1995. Glaser, C. and Smalley, B.S. Swim With the Dolphins: How Women Can Succeed in Corporate America on Their Own Terms. New York: Warner Books, Inc., 1995. Gray, J. Men Are From Mars, Women Are From Venus. HarperCollins Publishers, 1992. Gorman, C. "Sizing Up the Sexes." Time. January 1992, pp. 42-51. Helgeson, S. The Female Advantage. New York: Doubleday, 1990. Hill, A. Speaking Truth to Power. New York: Doubleday, 1997. Johnson, C., Stockdale, M., and Saal, F. "Persistence of Men’s Misperceptions of Friendly Cues Across a Variety of Interpersonal Encounter." Psychology of Women Quarterly. Vol. 15, 1991, pp. 463-475. Kanter, R.M. Men and Women of the Corporation. New York: Basic Books, 1993. Krebs, N.B. Changing Woman Changing Work. Aspen, CO: MacMurray & Beck, 1993. Lee, L. and Clauson-Wicker, S. Eds. Voices of Women: Moving Forward With Dignity and Wholeness. Kalamazoo, MI: Fetzer Institute, 1996. Lightle, J. and Doucet, E.H. Sexual Harassment in the Workplace: A Guide to Prevention. Menlo Park, CA: Crisp Publications, Inc. 1992. Order from Rebecca Morgan, Morgan Seminar Group, Tel: 408/998-7977. Loring, R. and Wells, T. Breakthrough: Women into Management. New York: Van Nostrand Reinhold Company, 1972. Machado, M. and Uriegas, B.D. "Side By Side." Hispanic. September 1994, pp. 26-32. Maier, M. "Glass Ceilings, Glass Prisons: Reflections on the Gender Barrier." The Diversity Factor. Spring 1994, pp. 32-34. To order reprints, call 201-833-0011. Morrison, A.M., White, R.P., Van Vensor, E., and The Center for Creative Leadership. Breaking the Glass Ceiling: Can Women Reach the Top of America’s Largest Corporations? Reading, MA: Addison-Wesley Publishing Company, 1987. Pierce, C., Wagner, D., and Page, B. A Male/Female Continuum: Paths to Colleagueship. Expanded Edition. Laconia, NH: New Dynamics Publications, 1995. Powell, G.N. Gender and Diversity in the Workplace. Thousand Oaks, CA: Sage Publications, 1994. To order, call 805/499-9774. Powell, G.N. Women & Men in Management. Thousand Oaks, CA: Sage Publications, 1993. To order, call 805/499-9774. Reardon, K. "The Memo Every Woman Keeps in Her Desk." Harvard Business Review. March-April 1993, pp. 16-22. Roiphe, A. "Talking Trouble." Working Woman. October 1994, pp. 28-31, 80, 93. Rosener, J.B. America’s Competitive Secret: Utilizing Women as a Management Strategy. New York: Oxford University Press, 1995. Saltzman, A. "Trouble at the Top." U.S. News and World Report. June 1991, pp. 40-48. Sargent, A.G. and Stupek, R.J. "Managing in the ‘90s: The Androgynous Manager." Training and Development Journal. December 1989, pp. 30-35. Schoenfielder, L. and Wieser, B, Eds. Shadow On A Tightrope: Writings by Women on Fat Oppression. San Francisco: Aunt Lute Book Company, 1983. Schwartz, F.N. "Women as a Business Imperative." Harvard Business Review. March-April 1992, pp. 105-113. Simons, G. and Weissman, G.D. Men and Women: Partners at Work. Los Altos, CA: Crisp Publications, Inc., 1990. Order from Rebecca Morgan, Morgan Seminar Group, Tel: 408/998-7977. Sitterly, C. The Woman Manager: Developing Essential Skills for Success. Eldridge, Iowa: Bawden Printing Company, 1993. Sommers, C. Who Stole Feminism. New York: Touchstone, 1994. Swiss, D.J. Women Breaking Through: Overcoming the Final 10 Obstacles at Work. Princeton, New Jersey: Peterson’s/Pacesetter Books, 1996. Tannen, D., Ph.D. Talking from 9 to 5: How Women's and Men's Conversational Styles Affect Who Gets Heard, Who Gets Credit, and What Gets Done at Work. New York: William Morrow and Company, 1994. Tannen, D., Ph.D. You Just Don’t Understand: Women and Men in Conversation. New York: Ballantine Books, 1990. Tingley, J.C., Ph.D. Genderflex™: Men & Women—Speaking Each Other's Language at Work. New York: Amacom, 1994. US Department of Labor, Women’s Bureau. 1993 Handbook on Women Workers: Trends & Issues.
Bailyn, L. Breaking the Mold: Women, Men, and Time in the Corporate World. New York: The Free Press, 1993.
Bracey, H., Rosenblum, J., et al. Managing from the Heart. Delacorte Press, 1990. Epstein-Shepherd, Bee. A Positive Approach to Balancing Work & Family, San Bruno, California: Krames Communications, 1995. Tel: 800/333-3032, Fax: 415/244-4512. Friedan, B. Beyond Gender: The New Politics of Work and Family. Washington, D.C.: Woodrow Wilson Center Press, 1997. Googins, B.K. "Family Friendly—Rhetoric or Reality." Benefits & Compensation Solutions. June 1995, p. 20. Guthrie, S.D. A Positive Approach to Balancing Work and Family. Krames Communications, 1994. 800/333-3032, fax: 415/244-4512. Guthrie, S.D. Work & Family Survival Guide.: A Valuable Work/Life Handbook for the 90’s. Pleasanton, CA: Family Care, Inc. 1994. To order, call 800/777-3319, fax: 510/469-8061. Michaels, B. and McCarty, E. Solving the Work/Family Puzzle. Homewood, IL: Business One Irwin, 1992. Moskowitz, M. and Townsend, C. "100 Best Companies for Working Mothers." Working Mother. October 1994, pp. 21-68. Rose, K.L. Work & Family Program Models and Policies. New York: John Wiley & Sons, 1993. Seitel, S. "Study suggests new direction for work and family efforts." Work & Family Trend Report. January 1995, pp. 1-2. To order, contact Work and Family Connection, Inc., 5197 Beachside Drive, Minnetonka, MN, 612/936-7898. Seitel, S. "Riding the Work/Family Horse in the Right Direction." Benefits & Compensation Solutions. November 1994, pp. 29-32. Seitel, S. Work & Family—A Retrospective. Research and Results from 1990 to 1995. Minnetonka, MN: Work and Family Connection ,Inc., 1996. To order, contact Work and Family Connection, Inc., 5197 Beachside Drive, Minnetonka, MN, 55343. 612/936-7898. Stamps, D. "Taming Time with Flexible Work." Training. May 1995. pp. 60-66. Vanderkolk, B. and Young, A. The Work and Family Revolution. Facts on File, 1991. "Work/Life Programs Will Cut Your HR Bill & Improve Productivity." IOMA’s Report on Reducing Benefits Costs. New York: Institute of Management and Administration, Inc. April 1995.
This website is called The Diversity Directory. It is a directory for international employment, human resources and diversity resoures. http://www.fanniemae.com/company/responsibility/diversity.html http://www.whitehouse.gov/Initiatives/OneAmerica/cevent.html
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